Colored Contacts FAQ
Everything you need to know about ordering, wearing, and caring for colored contact lenses — quantities, prescriptions, astigmatism, shipping, refunds, and safe daily wear. Can’t find your answer? Contact our team and we’ll help.

Ordering & Quantity
What is the quantity per box?
A box of lenses contains one pair — 2 lenses, one for each eye. To order 1 pair, select quantity “1”; select “2” for 2 pairs, and so on.
Does my purchase come with multi-purpose solution?
No, we do not include solution with orders. You can easily buy it at your local drugstore or pharmacy — Alcon Opti-Free, Clear Care, Bausch & Lomb ReNu, and Complete are all good choices. Prices typically range from $7–15 per bottle. Just make sure the solution is formulated for soft contact lenses.
I have a promo or coupon code and it says invalid. What can I do?
It may be that your cart does not meet the promotion minimum (each promo has its own structure), or the code has already been used once. Double-check the promotion terms — and if it still won’t work, contact our support team and we’ll reconfirm it for you.
How much do colored contacts cost?
Our colored contact lenses start at a very affordable price, with bundle deals (like 3-for-2 and 5-for-3) making everyday styles even cheaper. Final price depends on the style and any active promotion — browse the shop to see current pricing and discounts.
Will my eye color affect how the lens looks?
To a certain extent, yes. A colored lens blends with your natural eye color, so the final look can differ slightly from the website photos — especially on very dark eyes. Photos are a guide to the effect, not an exact representation, since every eye color is unique (and monitor colors vary too).
Prescription & Fit
Do you have different prescriptions for each eye in one box?
Yes. You can select the correct prescription for your left and right eye before adding to cart, so one order can contain different powers per eye when needed.
Is an eye exam required before ordering contact lenses?
If you already have a valid contact lens prescription, no new exam is needed. If you don’t, we recommend getting a valid prescription from your optometrist or dispensing optician before ordering. Note that powers above -4.00 need a small conversion between glasses and contacts — see our prescription conversion table. If your vision has changed since your last exam, we also recommend a re-check.
Can I wear colored contacts if I have astigmatism?
For mild astigmatism, a prescription conversion is available — see our conversion table. For higher astigmatism (over -1.00), please check our astigmatism-friendly collections. When in doubt, confirm your fit with your eye care professional.
Are contact lenses the same prescription as glasses?
Not exactly. Because contacts sit directly on your eye, prescriptions above -4.00 typically need a small reduction. Use our contact lens prescription conversion table to translate your glasses prescription into the correct contact lens power.
What is BC (base curve) and DIA (diameter)?
BC (base curve) is the curvature of the lens that matches your eye’s shape, and DIA (diameter) is the lens width. Most colored lenses use a standard fit (for example BC 8.6 / DIA 14.0–14.5 mm). Your prescription lists both — see our how-to-read guide if you need help decoding it.
Do colored contacts need a prescription?
Yes. U.S. regulations require a valid prescription for all contact lenses, including zero-power cosmetic lenses. Choose 0.00 at checkout for decorative wear, and we will verify your details before shipping.
Wearing & Care
How long does a pair of colored contacts last?
Most of our lenses are yearly disposable — with proper wear, care, and cleaning, they last up to 12 months from opening. We also offer daily and monthly disposable options. Daily disposables are the most hygienic and convenient, though a little more expensive.
Can I soak my lenses in saline solution?
No. Saline does not disinfect. Always clean and store lenses in a multi-purpose disinfectant solution (Alcon Opti-Free, Clear Care, Bausch & Lomb ReNu, Complete, etc.). Don’t mix different brands of multi-purpose solution.
How often should I change my lens case?
We recommend changing your lens case every 2–3 months to minimize bacteria buildup. Rinse it with fresh solution and let it air-dry after every use, and never rinse it with tap water.
How do I remove protein buildup from my lenses?
Always use a multi-purpose solution and rub your lenses gently for about 20 seconds per side, then rinse. Regular rubbing removes protein deposits that plain soaking can’t — and it keeps colored lenses looking bright.
Can I shower or swim while wearing contacts?
We advise against it. Water — tap, pool, lake, or ocean — can carry microbes that stick to the lens and cause irritation or infection. Take contacts out before swimming or showering, and never store or rinse lenses in water.
Can I sleep in colored contacts?
No. Never sleep in contact lenses, including colored ones. Sleeping in lenses sharply increases the risk of dryness, irritation, and infection. Always remove them before bed.
Do contact lenses expire?
Yes. Check the expiration date on the box and the recommended replacement schedule. Expired lenses can lose shape and comfort and raise infection risk — never wear lenses past their expiry or replacement date.
What should I never do with my lenses?
Don’t put damaged lenses in your eyes, apply makeup before inserting lenses, use saline to disinfect, let soaps or cosmetics touch the lens, mix lenses with saliva, mix different solution brands, share lenses, repeatedly insert and remove lenses all day, or rinse or store lenses in water.
Shipping & Refunds
How long is shipping? What’s the difference between free and express shipping?
Orders are processed in 1–3 business days, then most destinations arrive in 8–13 business days. Express shipping is faster (roughly 7–12 days depending on region) and is available at checkout. For full delivery times by country, see our shipping policy.
Can I return colored contacts?
Yes — unopened and unused products can be returned within 30 days of delivery. Due to hygiene regulations, opened or used contact lenses cannot be returned or exchanged. See our return & refund policy for the full process.
How do I track my order?
Tracking is included on every order. Allow 2–5 days after ordering (general processing time), then visit 724track.com and enter your tracking number or email — or use our Track My Order page for step-by-step help.
Where is my tracking number?
Your tracking number is in the shipping confirmation email from [email protected]. If you can’t find it, check your Junk or Spam folders — or email us with your order number and we’ll send it to you.
How long before my tracking number appears?
Please allow 2–5 days after ordering, since that is our general processing time. Once your order ships, the tracking number becomes active and updates as the parcel moves.
My tracking number isn’t working. What should I do?
Give it 24–48 hours from shipping — carriers sometimes take a day to register the number. If it still doesn’t work, email [email protected] with your order number and we’ll check it for you.
